Frequently Asked Questions
Everything you need to know about our premium jewelry and services.
What materials are used in Summit Metals jewelry?
We use high-grade materials including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones. All our metals are hypoallergenic and nickel-free to ensure comfort for sensitive skin.
How should I care for my jewelry to maintain its shine?
To preserve the luster of your pieces, we recommend avoiding contact with perfumes, lotions, and harsh chemicals. Clean gently with a soft microfiber cloth and store in your provided Summit Metals pouch when not in use.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-engraved pieces and earrings are final sale due to hygiene and personalization standards.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination, but most international orders arrive within 7-14 business days. Duties and taxes are calculated at checkout.
How can I determine my correct ring size?
We provide a comprehensive size guide on each product page. You can also order a physical ring sizer from our site or visit a local jeweler to be measured professionally for the most accurate fit.
Does my purchase come with a warranty?
Every Summit Metals piece is backed by a one-year limited warranty covering manufacturing defects. If your jewelry experiences any structural issues within twelve months of purchase, we will repair or replace it free of charge.